29 Aug 2018

Full-Time Front Office Manager (Northern Drakensberg)

Orion Mont Aux Sources – Posted by montauxsourcesBergville, KwaZulu-Natal, South Africa

Job Description

Front Office Manager

Educational Requirements:

Matric, Hotel Management Diploma

5 Years Experience in managerial role

Reporting to:



Ensure that all Front Office Procedures are consistently adhered to by all staff

Ensure that all Front Office is aware of all Orion Policies and Procedures.

To ensure that the Front Office Manager constantly trains his/her staff according to Procedures.

Implement new Procedures and update existing procedures as and when necessary

Constantly monitor occupancy levels and forecasts and ensure published rates are in line with Forecast(Peak / Low season rates)

Check daily postings on the Night Audit reports

To ensure the correctness of Rates, Credit limits, payment confirmations and the accuracy of GUEST details.

To ensure that all departure accounts has been closed out and prepared for Direct Billing where necessary

Ensure that the Banqueting coordinator at all times liaise with Front Office and Reservations regarding bookings for Groups and Conferences

To ensure that proper records are being kept of person entering and leaving the Hotel.

Ensure that GUEST feedback is obtained by means of GUEST’S questionnaires.

Salary and Benefits

Salary: R12 000-15 000

Live in

Production Bonus

Free Funeral Cover

Free Business & Life Coaching

Staff Lunches

Career Growth Prospects

Continuous training and development


If you don’t hear from us in 14 days, please consider your application as unsuccessful

How to Apply

Please forward your CV to: pdo@montauxsources.co.za or phone: Christoph Erasmus 087 096 0056.  

Job Categories: Front Office. Job Types: Full-Time. Job Tags: Front Office. Salary: R 12 000 - R 15 000. Job expires in Endless.

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